Side by side
| AxiomAI Voice | Smith.ai AI Receptionist | Smith.ai virtual receptionists (live) | |
|---|---|---|---|
| Pricing model and published prices | Flat monthly, minutes included. $149/month for 1 number and 300 minutes (about 120 calls), then $0.35 a minute. Busy line: $349/month for 1,000 minutes, then $0.30 a minute. | Per call. Free: 25 calls a month, then $3.00 a call [1]. Pro: from $150/month for 75 calls; 150- and 300-call tiers at $1.80 and $1.67 a call; extra calls $2.17 to $2.50 [1]. Enterprise: from $500/month for 300 calls [1]. | Per call. Starter $300/month for 30 calls, Basic $810 for 90, Pro $2,100 for 300 [2]. Extra calls $8.50 to $11.50, by plan [2]. 10% off for a 12-month subscription [2]. |
| What’s included | 24/7 answering, the job taken down with read-back, and an email summary with suggested next steps and the full transcript. | 24/7 answering, recording, transcripts and summaries, lead qualification, call routing, scheduling, integrations, analytics [1]. | 24/7 live receptionists, lead qualification, intake of up to 5 questions, a local or toll-free number, one CRM integration [2]. |
| Languages | English and Spanish. | English and Spanish [3]. | English or Spanish [4]. Dedicated Spanish line: $1.00 a call add-on [2]. |
| After-hours coverage | 24/7. | 24/7 [1]. | 24/7 live coverage at no extra charge [2]. |
| Live transfer | No. Callback only. In an emergency it can give callers your on-call number, or tell them to call 911 for a gas smell. | Yes. Warm transfers to your team [3]. Hand-off to Smith.ai’s live receptionists is a per-call add-on; no fee when the AI starts the escalation [3]. | Yes. 1, 2 or 10 transfer numbers by plan; more at $15/month each [2]. |
| Call recording and transcripts | Calls recorded. Full transcript in every email summary. Not used to train AI models. | Every call recorded and transcribed, with a summary after each call [3]. | Recording and transcription: $0.25 a call add-on [2]. |
| Scheduling and booking | Offers callback times from a real calendar. Does not write jobs into Housecall Pro, Jobber or ServiceTitan. | AI scheduling with Calendly and other calendars [3]. | Appointment booking: $1.50 a call add-on [2]. |
| Setup fee | None. Our team sets it up. | Not published on [1]. Setup takes about 15 minutes [3]; Pro adds dedicated onboarding [1]. | No setup fees [2]. |
| Contract and cancellation | Month to month, no contract. | Month to month. 30 days’ notice to cancel [1]. | Month to month. Billing runs to the end of the current monthly cycle [2]. 30-day money-back guarantee for new clients, up to $1,000 [2]. |
| How to try it | Call our AI front desk at (641) 384-4222. | Free plan. A card is required at signup; no charge until you authorize it [3]. | 30-day money-back guarantee [2]. |
Smith.ai details are from smith.ai, seen 13 October 2026. Numbers in brackets point to the sources at the end of the page.
Where Smith.ai is the better choice
- You want calls put through to you. Both Smith.ai options transfer calls [2][3]. AxiomAI Voice does not.
- You want a person in reserve. Smith.ai’s live receptionists answer 24/7 [2], and its AI can hand calls to them [3]. For another live service, see AxiomAI Voice vs Ruby.
- You want jobs booked during the call. The AI Receptionist includes scheduling [3]. The live plans book appointments for $1.50 a call [2].
- You want software connections. Smith.ai lists native CRM integrations [3]. Its home-services page links to ServiceTitan and Housecall Pro integration material [5].
- You take very few calls. The free AI plan covers 25 calls a month [1].
- You take payments by phone. The live plans accept payments for $1.00 a call [2].
Where AxiomAI Voice fits
AxiomAI Voice is built for owner-operated plumbing, HVAC, electrical and roofing companies that miss calls while on jobs. It fits if:
- You’re happy to call back. It takes down the job with read-back: name, callback number, address, the problem in the caller’s words and how urgent it sounds.
- You want the details fast. Within a couple of minutes of hanging up, you get an email with the caller’s details, what they need, urgency, suggested next steps and the full transcript.
- You want a flat bill. $149 a month covers 300 minutes, about 120 calls.
- You want it to stay in its lane. It says it is an AI at the start of the call. It never makes up prices, appointment times, discounts or guarantees. If it doesn’t know, it says so and offers a callback.
- You want no setup fee or contract. Our team sets it up, and it runs month to month.
The first 25 plumbing, HVAC, electrical and roofing companies in Dallas–Fort Worth get a founding price: $99 a month for the same 300 minutes, locked while they stay. See how a call goes on the AxiomAI Voice page.