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AxiomAI portal AxiomAI Voice ServiceOrbit demo

Pricing

Plans priced in the open.

Three self-serve AxiomAI plans from $99 a month, each with a free 14-day trial and a clear conversation allowance: no per-message meters and nothing billed that you didn't choose. AxiomAI Voice answers your phone, on its own or with any plan. Enterprise stays scoped to your deployment, quoted after a short call.

Annual billing gives you two months free on every self-serve plan. Cancel anytime.

  • Website assistant · AxiomAIFrom $99/month14-day free trial, no card
  • Phone answering · AxiomAI Voice$149/month, no setup fee$99/month founding price for DFW trades
  • Service requests · ServiceOrbitPilots from $15,000Scoped and quoted per organization
Request 14-day trial Book a 30-minute call

Founding offer · Dallas–Fort Worth

The first 25 DFW customers get Professional at $199/mo — locked for life.

The Professional plan — listed below at $299/mo — for $199/mo, and the price never rises while you stay on it. This is the only discount we run on AxiomAI plans: there's no end date, it simply ends when the slots run out.

Claim a founding slot

Setup included · cancel monthly

Plans

Four plans. One honest price each.

Every self-serve plan starts with the same free 14-day trial — full portal, your real content, no card. Enterprise is quoted to your scope.

Starter

For a single site getting its first AI answers live.

$99 /mo

or $990/yr — two months free

No long-term contract — monthly plans cancel anytime

  • 1 assistant
  • 1,000 conversations / month
  • 150 website pages
  • 25 documents · 50 MB
  • Answers with sources · English, Spanish, Arabic
  • Lead capture and support tickets
  • Monthly Insights report
  • Guardrails on: injection guard and data masking
  • Weekly content sync · email support
Request 14-day trial
Most popular

Professional

For teams running customer service through the portal every day.

$299 /mo

or $2,990/yr — two months free

No long-term contract — monthly plans cancel anytime

  • Everything in Starter, plus:
  • 2 assistants
  • 5,000 conversations / month
  • 1,000 website pages
  • 100 documents · 250 MB
  • Up to 3 integrations · $499 one-time setup each
  • Weekly Insights, plus on demand
  • Your own guardrail policy
  • Staff chat portal
  • Daily content sync · priority email support
Request 14-day trial

Business

For universities, school groups and multi-brand organizations.

$999 /mo

or $9,990/yr — two months free

No long-term contract — monthly plans cancel anytime

  • Everything in Professional, plus:
  • 5 assistants
  • 25,000 conversations / month
  • 10,000 website pages
  • 1,000 documents · 2 GB
  • Up to 15 integrations · 2 set up at no charge
  • SSO (Google / Microsoft)
  • Custom detection rules and audit export
  • Content sync 4× a day
  • Phone support · quarterly review call
Request 14-day trial

Enterprise

For organizations with security review, legal, and procurement at the table.

Custom

from $24K/yr · annual only · quoted to your scope

  • Everything in Business, plus:
  • SAML single sign-on
  • Written uptime SLA · terms in your agreement
  • Data-protection terms in your agreement
  • Dedicated account manager
  • Custom integrations
  • ServiceOrbit bundle path
Talk about scope

Phone and text

The same answers on the phone and by text.

AxiomAI Voice answers your business phone, on its own or alongside any plan. A text line can be added to either. Our team sets each one up with the same facts and rules as your website assistant, and each has its own number and allowance.

AxiomAI Voice

$149 /mo

1 number · 300 minutes a month (about 120 calls) · call summary and transcript by email

$0.35 a minute after that · No setup fee

AxiomAI Voice · busy line

$349 /mo

1 number · 1,000 minutes a month

$0.30 a minute after that · No setup fee

Text line

$49 /mo

1 number · 1,000 messages a month in and out · threads by email

$4 per extra 100 messages · $99 one-time setup, including US carrier registration

Founding price for trades: the first 25 plumbing, HVAC, electrical and roofing companies in Dallas–Fort Worth get AxiomAI Voice for $99 a month, locked while they stay. Claim a founding place

For home-service trades

Front Desk bundle: $249/mo

AxiomAI Starter (website) + AxiomAI Voice (300 minutes) + a text line. The website, a missed call and a text all get the same answers, and every lead reaches you by email. $297 if bought separately. The text line has a $99 one-time setup for US carrier registration.

Talk to us about it

WhatsApp and other channels: ask us. Calls and texts are summarized by email today; web conversations are in your AxiomAI portal. How AxiomAI Voice works →

Add-ons and services

Grow a plan without changing it.

Add-onPriceWhat it's for
Extra assistant$49 / monthA second brand, site, language or location.
Conversation pack$40 per 1,000Only when you choose to add one; unused packs end with the month.
Knowledge pack$25 / month+50 documents and +250 MB, or +500 pages.
Integration setup$499 each, one-timeCRM, helpdesk, booking system, Slack or Teams. Your plan sets how many can be connected.
Done-for-you launch$299 Starter · $699 Professional and BusinessContent clean-up, rules, testing and installation by our team.
Custom integrations and custom workQuotedAnything without a ready connector, custom branding, reports or workflows.

Every plan

Free to try. Honest about the rest.

Every plan starts with the same 14-day trial, keeps your data yours, and ends the moment you want it to. The plan fee is flat — the same on a light month or a heavy one, inside your allowance.

Request 14-day trial

14-day trial

Free · no card · full scope

Cancel anytime

No retention loop

Full data export

Yours, on request

No training on you

Your content stays yours

Enterprise

How Enterprise pricing is scoped.

Enterprise doesn't fit a tier card, so we don't force it into one. The quote is built from what your deployment contains — from $24K/yr, billed annually, fixed once quoted.

Integrations

Which systems we connect to — single sign-on (SAML), customer records (CRM), content management (CMS), knowledge bases, custom webhooks. More integrations means more setup and ongoing support, and that is what the quote reflects.

Tenants & users

How many separate workspaces you run (one site or many) and how many teammates need portal access. A multi-tenant agency scopes differently from a single-site company.

Data residency

Where your data lives. The default is our shared infrastructure. EU-residency, US-only, or single-tenant infrastructure changes the scope. Most teams do not need it; the ones who do, do.

Deployment model

Cloud SaaS is the default. For sovereignty or data-residency legal requirements we also deploy on-premise — on your hardware, with an open-source AI-model (LLM) stack, so nothing leaves your infrastructure. Priced to the scale of the deployment.

Build your scope in thirty seconds.

Toggle what your deployment contains and see — in plain language — what shapes an Enterprise quote. Then send it to us and we'll put a number on it.

Build your Enterprise scope Shapes the quote — doesn't compute one. Numbers come from a short call.

What we connect for you (pick any)

How many sites or brands

Where it runs

Your scope reads as

Core

The chatbot + full portal on one site, running in our cloud. The fastest Enterprise quote we give — and worth checking against the self-serve plans first.

What's driving your quote — biggest first

  1. Nothing extra yet — a single-site cloud deployment is our simplest scope.

Always included, every Enterprise scope

  • The full portal — conversations, unanswered questions, tickets, analytics, weekly improvement suggestions
  • The governance layer — data masking, guards, and the tamper-evident audit trail
  • SAML SSO, a written uptime SLA, data-protection terms in your agreement, and a dedicated account manager
  • No usage meters — one flat annual fee for the whole scope
Talk through this scope Email us this scope

Want the reasoning behind scoped Enterprise pricing? Why we don't meter Enterprise per message →

Pricing questions

The questions buyers ask first.

What counts as a conversation?
One chat session between a visitor and your assistant in which the assistant replies at least once. Every message inside that session counts as part of the same conversation — not one each. A session ends after 30 minutes without a message; a visitor who comes back after that starts a new conversation. Allowances reset each month.
Do you charge per message?
No. Each plan is a flat monthly fee with a clear conversation allowance. We email you at 80% and 100% of it. You can then add a pack of 1,000 conversations for $40 or move up a plan; nothing extra is billed unless you choose it. If you do neither, the assistant keeps answering up to 110%, then shows your contact details instead of AI answers until the month resets.
How do document uploads and storage work?
Each plan includes a number of documents and a storage total for your workspace, shared by all the assistants in it: 25 documents and 50 MB on Starter, 100 documents and 250 MB on Professional, 1,000 documents and 2 GB on Business. Files can be PDF, Word, text and similar. Website pages are counted separately (150, 1,000 and 10,000). Need more? A knowledge pack adds 50 documents and 250 MB, or 500 pages, for $25 a month. Enterprise storage is scoped to your deployment.
Do integrations cost extra?
Starter includes email alerts and a webhook. Professional can connect up to 3 integrations and Business up to 15, such as your CRM, helpdesk, booking system, Slack or Teams. Each one carries a one-time $499 setup fee; Business includes 2 setups at no charge. There is no recurring integration charge on top of your plan. Integrations without a ready connector are quoted.
What does the phone answering or a text line cost?
AxiomAI Voice answers your business phone on its own or alongside any plan, and our team sets it up at no charge. It is $149 a month for one number and 300 minutes (about 120 calls), or $349 for 1,000 minutes; extra minutes are $0.35 and $0.30. The first 25 plumbing, HVAC, electrical and roofing companies in Dallas–Fort Worth get it for $99 a month, locked while they stay. A text line is $49 a month for one number and 1,000 messages, plus a $99 one-time setup that pays for US carrier registration. Both are set up with the same facts and rules as your website assistant.
Is there a free trial?
Yes — 14 days, free, no card, for the website assistant. You get the Professional features, up to 200 conversations, so you can run real conversations on your real content before paying anything. Phone and text are not part of the trial; call or text our own lines to hear them.
What happens when the trial ends?
Nothing is charged. If you choose a plan, your assistant carries on with everything you set up. If you don't, the assistant on your site shows your contact details instead of AI answers, and we keep your workspace for 30 days in case you come back.
Can I change plans later?
Yes, from the portal. If you move to a smaller plan, anything above its limits (assistants, integrations, content) becomes read-only for 30 days so you can choose what to keep. Nothing is deleted without your choice.
Can I cancel anytime?
Yes. Monthly plans cancel any time and end at the close of the billing period; annual plans run to the end of the term you paid for. No retention loop, no cancellation fee.
Who owns the data?
You do. Your content, your conversations, your leads and tickets are yours — full export any time, and we delete it when you leave.
Do you train AI models on our content?
No — never. Your content is indexed so your bot can answer from it, and that is all it is used for. It is not used to train our models or anyone else's.
Can we run this on-premise, on our own hardware?
Yes, on Enterprise. Cloud SaaS is the default, but for sovereignty and data-residency legal requirements we deploy the same platform on your hardware with an open-source LLM stack — no customer content ever leaves your infrastructure, and the governance layer's hard-block rules become physically true. On-premise is scoped and priced as part of your Enterprise quote.
How does Enterprise pricing work?
Enterprise is scoped, not listed — from $24K/yr, billed annually. Tell us about your integrations, tenant structure, deployment model, and data-residency needs; a fifteen-minute call is usually enough, and we send back one fixed annual figure you can plan around.
Is ServiceOrbit on these plans?
No. The plans on this page are AxiomAI's. ServiceOrbit, our AI service desk, is not sold on these tiers: it is scoped and quoted for each organization, usually starting with a pilot on a few of its services. Talk to us about ServiceOrbit.
What is the founding offer?
The first 25 Dallas–Fort Worth customers get the Professional plan at $199/mo, locked for life — the price never rises while you stay on it. It has no end date; it ends when the 25 slots are gone. It is the only discount we run on AxiomAI plans.

Start today

Pick a plan, or let us scope one.

Start free on any self-serve plan — full portal, your real content, no card. If you're Enterprise-shaped, fifteen minutes is usually enough to scope a fixed annual quote.

Request 14-day trial Talk about scope