AXIOMAI
The AI operations layer
for your website.
A second AI watches every conversation and proposes one improvement a week you apply with a click. Around it: a complete portal with conversations, an unanswered-question queue, support tickets, and analytics, so your team always has the operations data in front of it.
One workspace per tenant. Crawl your sitemap, upload documents, set a tone, embed on any stack. The portal turns every visitor question into operations data — leads, tickets, content gaps, traffic patterns — without your team writing a single rule.
14-day free trial · no credit card · cancel anytime
AxiomAI · Acme Admissions Assistant
Active · improving from ~120 conversations this week
Insights agent · new suggestion
12 visitors asked about deposit deadlines this week. Add a rule citing the Admissions Calendar PDF for instant answers.
Resolution rate
87% ↑ 4%
Running on customer sites today
Bilingual AR / EN — UAE tax, VAT, license-renewal inquiries 24/7.
Multilingual concierge — pre-booking questions for international guests.
Overnight family inquiries — answers cited from admissions PDFs.
WATCH THE WALKTHROUGH
The portal, in three minutes.
A real walkthrough of the AxiomAI portal — every workspace, the bot configuration, the embed step, the Insights loop. Recorded against a live tenant; nothing staged.
INSIDE THE PORTAL
Seven workspaces, one login.
The chatbot is the visible layer. Behind it, an operations portal that turns every visitor question into structured data your team can act on.
Chatbots
Crawl your sitemap, upload PDFs and docs, lock down allowed domains. Live preview while you edit.
Sitemap crawl + document uploadConversations
Every chat session with visitor metadata, country, page, IP, lead status, source citations — searchable and exportable.
Full-text search, CSV exportUnanswered
A queue of visitor questions the bot fell back on. Each row is a content gap — review, feed an answer back, the bot learns.
The content-gap radarTickets
Support tickets opened from chat when the bot escalates or the visitor explicitly asks. Routes to your inbox or portal.
Built-in helpdesk lightAnalytics
Activity over time, conversations by bot, answer feedback, top visitor countries, response time, token usage. Drill-down into any tile.
Real numbers, no fluffInsights
A second AI reads recent conversations + your bot rules and proposes concrete updates. Review, apply with one click, the bot gets better next week.
Weekly self-improvementSettings
Tenant info, plan + billing, integration keys, allowed-domain list. Multi-user with role-based permissions on paid plans.
Multi-tenant + RBAC
The chatbot itself runs on your website. Everything else runs in the portal at
axiomai.dendritesai.com/portal —
one workspace per tenant, role-based access on paid plans.
SEE IT RUNNING
A walk through the live portal.
Tenant name redacted (Acme), screenshots otherwise unmodified — the actual UI in workflow order: configure → embed → monitor → measure → improve → close the gaps.
WHAT IT ACTUALLY DOES
Three jobs your team would otherwise hire for.
Each would justify the price on its own. Together they replace a stack of tools and a part-time hire.
01
Answer questions
Trained on your site, docs, and FAQs via sitemap and document upload. Answers grounded in your content with inline citations. Falls back to email / phone / URL when knowledge runs out.
02
Capture leads
Anonymous-friendly by default; collects name + email when intent is high. Leads sync to HubSpot or your CRM. Lead-score data ready for sales follow-up.
03
Improve over time
The Insights agent reads conversations weekly, compares them against your rules, and proposes concrete one-click updates. Your bot gets better while your team focuses on growth.
WHILE YOU GROW
Your team stops repeating itself.
AxiomAI answers the repetitive questions, captures the leads, and opens the tickets — turning every visitor interaction into clean operations data. Your people spend their hours on the conversations that actually need a human.
See how Insights works
INSIGHTS · THE DIFFERENTIATOR
A second AI watches the first.
Most AI customer service products are static — you write rules, the bot uses them, and that's it. AxiomAI has an Insights agent that reads recent conversations + your bot's current rules and proposes concrete updates you apply with one click.
- ● Weekly review — agent reads every conversation since the last run
- ● Concrete proposals — not "your bot could be better"; instead "add this rule, citing this page"
- ● One-click apply — review, accept, publish. No retraining required.
- ● Draft / publish workflow — your team approves before changes go live
01
Conversations
Visitors chat with your bot
02
Insights agent
A second AI watches every reply
03
Proposed rule
Concrete one-line improvement
04
You apply
One click. No retraining.
05
Bot improves
Next visitor gets a better answer
EXAMPLE INSIGHT
"12 visitors asked about tuition deposit deadlines this week. Your rules don't cover this. Suggested addition:"
cite Admissions Calendar PDF, page 4
route_to admissions@acme.example
ANALYTICS
Numbers your team will actually look at.
Conversations, resolution rate, missing-info percentage, peak times, token usage by chatbot, response time, top countries — refreshed live. Drill-down into any tile to see the underlying conversations.
Request accessANALYTICS · LAST 7 DAYS
All chatbots
Conversations
Resolution rate
Missing info
Avg response
Conversations / day
EMBED IN 5 MINUTES
Drop a script tag. Done.
Native snippets for HTML, React, Next.js, Vue, Angular, and Python. Quick-Guide modal per stack. Troubleshooting and verification steps included.
<script
src="https://axiombot.dendritesai.com/widget/obaseai-widget.js"
data-bot-key="cb_xxxxxxxxxxxxxxxxxxxxxxxx"
async
></script>
Paste before </body> on every page.
CAPABILITIES
Everything you need. Nothing you don't.
RAG over your content
Sitemap crawl + document upload. Allowed-domain security gate. Auto-sync.
Custom rules engine
30 named rules per bot. Additive to base behavior. Easy to reason about.
Tone controls
Formality, length, personality dropdowns. No prompt-engineering needed.
Lead capture
Anonymous-friendly. Captures name + email at the right moment.
Support tickets
Open and track from the chat widget. Routes to your inbox or portal.
Proactive welcome bubble
A configurable greeting that invites visitors to chat — set the message, delay, and frequency per bot.
Voice input
Whisper transcription. OpenAI or Groq provider — your choice.
Multi-stack embed
HTML, React, Next.js, Vue, Angular, Python — with Quick Guide per stack.
Analytics & insights
Conversations, response time, missing-info rate, peak times, token usage.
Multi-provider AI
OpenAI · Anthropic · Google · Groq. Configurable per tenant. No lock-in.
VS THE OBVIOUS ALTERNATIVES
How AxiomAI compares.
An honest read against the three categories an AxiomAI buyer typically evaluates next. Drawn from each vendor's public documentation; we welcome corrections.
| Feature | AxiomAI Ours · scope-based | Intercom Fin Enterprise · metered | Tidio · Lyro SMB · metered | Chatbase RAG widget · metered |
|---|---|---|---|---|
| AI chatbot grounded in your content (RAG over sitemap + uploaded docs) | Yes | Yes | Yes | Yes |
| Cited answers — every reply shows the source doc | Yes | Yes | Limited | Yes |
| Built-in support tickets workspace | Yes | Yes | Yes | — |
| Built-in lead capture + CRM sync (HubSpot · Salesforce · webhook) | Yes | Via Intercom CRM | Yes | Webhook only |
| AI that proposes concrete weekly rule updates — one-click apply | Yes — bundled | Fin Operator (paid add-on) | — | — |
| Content-gap radar — surfaces every question the bot fell back on | Yes — Unanswered queue | — | — | — |
| Full operations portal with leads, tickets, and analytics in one place | Yes — 7 workspaces | Helpdesk suite | Chat suite | — |
| Multi-tenant — one portal serves many client sites | Yes | Per Intercom workspace | One workspace | Per project |
| Multi-provider LLM — pick OpenAI · Anthropic · Google · Groq | Yes — no lock-in | Proprietary stack | OpenAI-based | Multi-provider |
| Embeds on HTML · React · Next · Vue · Angular · Python · WordPress · Shopify | All eight | Web SDK | Web + Shopify | Iframe + JS |
| Internal-portal / intranet deployment (SSO + RBAC) | Yes | Limited | — | — |
| Pricing model | Scope-based, flat monthly | Usage-metered | Usage-metered | Usage-metered |
| Predictable cost — same fee on your busiest and quietest months | Yes | — | — | — |
Based on each vendor's published documentation as of June 2026. Categorization reflects each product's primary go-to-market rather than every available SKU. If we've misrepresented anything, tell us — we'll correct within one business day.
Where AxiomAI wins
When you want a full operations portal: answers, leads, tickets, a content-gap radar, analytics, and a second AI that proposes weekly improvements, on one foundation, at a flat fee that doesn't punish your busiest months. That's the shape we built for, and no one else on this list ships all of it together.
Honest read · where each alternative is genuinely stronger
Where Intercom Fin wins
A decade of helpdesk maturity, a deeper enterprise ecosystem, and a sales motion you'd recognize. If you already pay for Intercom and want AI on top of an existing CRM, Fin is the natural add-on.
Where Tidio · Lyro wins
Fastest path to a live-chat + simple bot on a small Shopify store. If a single team needs a chat widget and a basic FAQ bot today, the Tidio install is hard to beat on cost or speed.
Where Chatbase wins
If all you need is one FAQ bot over one PDF — no portal, no tickets, no lead capture, no analytics — Chatbase is the lightest possible answer and the easiest pricing to reason about.
Comparing against a vendor we didn't list? Ask for a side-by-side →
HONEST COMPARISON
Where AxiomAI fits in the enterprise field.
There is a tier of well-funded enterprise platforms — Sierra, Decagon, Ada, Salesforce Agentforce, Intercom Fin, and Zendesk — that are bigger, more certified, and more proven than we are. They hold SOC 2 and more; we don't yet. They resolve across voice, email, and SMS and take transactional actions we don't. If you're a large regulated enterprise already standardized on one of them, they're the right call, and we'll say so on the first call.
Here is where a smaller, focused platform still earns its place.
Flat pricing, no metering
Every platform above meters usage — Intercom Fin, for example, lists $0.99 per resolution; the others charge per conversation, per seat, or on custom usage quotes. AxiomAI is a flat monthly fee scoped to your setup. Your busiest month costs the same as your quietest.
The self-improving loop is the product
We didn't invent it — Decagon and Intercom Fin ship their own versions. But theirs sit behind enterprise tiers and paid add-ons. With AxiomAI, the second AI that proposes a weekly improvement is the core product, included, at the flat price.
Focus and founder access
One opinionated product for website customer service, stood up in days with a direct line to the people who build it — not a three-to-seven-month implementation and a support queue.
| AxiomAI | Enterprise leadersSierra · Decagon · Ada · Agentforce · Fin · Zendesk | |
|---|---|---|
| Pricing | Flat monthly, no metering | Metered — per resolution, per conversation, or per seat |
| Self-improving loop | Core product, bundled at the flat price | Several ship a version (Decagon, Fin); usually a paid add-on or enterprise tier |
| Compliance | None yet — no SOC 2 (we say so) | SOC 2 Type II and beyond (ISO, HIPAA, PCI, FedRAMP vary by vendor) |
| Scale & proof | Early — founded 2025, four named customers | Hundreds to thousands of customers; proven at high volume |
| Channels | Website chat + operations portal | Omnichannel — voice, email, SMS, social |
| Best fit | Focused website service, price-sensitive, fast to launch | Large regulated enterprise, omnichannel, deep transactions |
Competitor details are accurate as of June 2026 and reflect each vendor's own published materials; we update this when the market moves. Want a sourced, line-by-line breakdown for your evaluation? Ask for one →
START THE TRIAL
14 days. Full portal. No card.
Try the chatbot + portal on your own site for 14 days. After the trial we scope your integrations (SSO, CRM, CMS, KB) and quote a flat monthly fee.