AXIOMAI

The AI customer service platform that gets smarter every day.

Answer questions, capture leads, open tickets, run analytics — with a built-in Insights agent that watches every conversation and proposes one-click improvements.

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axiomai.dendritesai.com/portal

AxiomAI · Westbridge Admissions Assistant

Active · improving from ~120 conversations this week

What's the tuition deposit deadline?

For 2026–27 enrollment, the non-refundable tuition deposit is due by March 15. Source: Admissions Calendar PDF, p. 4

Insights agent · new suggestion

12 visitors asked about deposit deadlines this week. Add a rule citing the Admissions Calendar PDF for instant answers.

Resolution rate

87% ↑ 4%

WHAT IT DOES

Three jobs. One platform.

Each one would justify the price on its own. Together they replace a stack of tools.

Answer questions

Trained on your site, docs, and FAQs via sitemap and document upload. Answers grounded in your content with inline citations. Falls back to email / phone / URL when knowledge runs out.

Capture leads

Anonymous-friendly by default; collects name + email when intent is high. Leads sync to HubSpot or your CRM. Lead-score data ready for sales follow-up.

Improve over time

The Insights agent reads conversations weekly, compares them against your rules, and proposes concrete one-click updates. Your bot gets better while your team focuses on growth.

INSIGHTS · THE DIFFERENTIATOR

A second AI watches the first.

Most AI customer service products are static — you write rules, the bot uses them, and that's it. AxiomAI has an Insights agent that reads recent conversations + your bot's current rules and proposes concrete updates you apply with one click.

● Weekly review — agent reads every conversation since the last run
● Concrete proposals — not "your bot could be better"; instead "add this rule, citing this page"
● One-click apply — review, accept, publish. No retraining required.
● Draft / publish workflow — your team approves before changes go live

Conversations

Visitors chat with your bot

Insights agent

A second AI watches every reply

Proposed rule

Concrete one-line improvement

You apply

One click. No retraining.

Bot improves

Next visitor gets a better answer

↻ The loop runs continuously. Your bot gets smarter without you writing a single new rule.

EXAMPLE INSIGHT

"12 visitors asked about tuition deposit deadlines this week. Your rules don't cover this. Suggested addition:"

when visitor asks deposit deadlines
cite Admissions Calendar PDF, page 4
route_to admissions@westbridge.example

ANALYTICS

Numbers your team will actually look at.

Conversations, resolution rate, missing-info percentage, peak times, token usage by chatbot, response time, top countries — refreshed live. Drill-down into any tile to see the underlying conversations.

Open a workspace

app.dendritesai.com/analytics

ANALYTICS · LAST 7 DAYS

All chatbots

Live

Conversations

2,847 +12%

Resolution rate

87% +4pp

Missing info

0.6% -1.2pp

Avg response

1.8s -0.3s

Conversations / day

MTWTFSS

EMBED IN 5 MINUTES

Drop a script tag. Done.

Native snippets for HTML, React, Next.js, Vue, Angular, and Python. Quick-Guide modal per stack. Troubleshooting and verification steps included.

HTML / Static Site

<script
  src="https://axiombot.dendritesai.com/widget/obaseai-widget.js"
  data-bot-key="cb_xxxxxxxxxxxxxxxxxxxxxxxx"
  async
></script>

HTMLReactNext.jsVueAngularPythonWordPressShopify

Paste before </body> on every page.

CAPABILITIES

Everything you need. Nothing you don't.

RAG over your content

Sitemap crawl + document upload. Allowed-domain security gate. Auto-sync.

Custom rules engine

30 named rules per bot. Additive to base behavior. Easy to reason about.

Tone controls

Formality, length, personality dropdowns. No prompt-engineering needed.

Lead capture

Anonymous-friendly. Captures name + email at the right moment.

Support tickets

Open and track from the chat widget. Routes to your inbox or portal.

Voice input

Whisper transcription. OpenAI or Groq provider — your choice.

Multi-stack embed

HTML, React, Next.js, Vue, Angular, Python — with Quick Guide per stack.

Analytics & insights

Conversations, response time, missing-info rate, peak times, token usage.

Multi-provider AI

OpenAI · Anthropic · Google · Groq. Configurable per tenant. No lock-in.

POSITIONING

Sits below category leaders. Ships what they don't.

Approximate positioning vs. the most-cited customer-service-AI alternatives. The Insights agent is unique to AxiomAI.

Alternative	Their price	AxiomAI
Drift / Salesloft AI	From ~$2,500/mo (annual) for premium tiers	Business · $1,999/mo
Ada	Custom — typically $25k–$50k/yr for entry	Enterprise · from $3,000/mo
Chatbase Pro	$399–$499/mo · no comparable Insights agent	Scale · $599/mo with Insights agent
Intercom Fin	$0.99 per resolution	$0.89 per resolution overage (Business+)

Positioning reference as of late 2025 — verify current pricing on each vendor's site. Third-party pricing changes — these figures are not contractual.

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