AXIOMAI
Your website, answering every customer —
and getting smarter every week.
AxiomAI reads your pages and documents, answers in English, Spanish, and Arabic with the source shown, captures the lead, opens a ticket when a person is needed — and shows you what visitors asked that your site doesn’t answer, with a suggested fix every week.
One dashboard per organization (or per client site): conversations, leads, tickets, what’s missing, and the weekly fix. One line of code on any website. Published prices from $99/month, 14-day free trial, no long-term contract.
14-day free trial · no credit card · no long-term contract · cancel anytime
What your team sees — example: a school, one week after setup
Admissions Assistant · demo school
Live on the school's website · 120 visitor conversations this week
Suggested improvement — for your approval
12 visitors asked about deposit deadlines this week. Add a standing answer citing the Admissions Calendar PDF?
Handled without your staff
of visitor questions fully answered by the assistant
87% ↑ 4%
- Visitors get answers from your own documents — every reply shows its source.
- The platform notices repeated questions and drafts the fix. A person approves it in one click.
- You watch one number: how much your team never had to handle.
Running on customer sites today
Bilingual AR / EN — UAE tax, VAT, license-renewal inquiries 24/7.
Multilingual concierge — pre-booking questions for international guests.
Overnight family inquiries — answers cited from admissions PDFs.
Works with your website and tools
One line of code on any site · CRM and helpdesk connections from the Professional plan ($499 one-time setup each)
WATCH THE HIGHLIGHTS
The portal, in motion.
A highlights reel of the AxiomAI portal — analytics, cited answers, custom rules, the embed step, governance, and the Insights loop. Recorded against a live tenant; nothing staged.
YOUR DASHBOARD
One dashboard: conversations, leads, tickets, what’s missing.
The chat bubble is the visible layer. Behind it, seven workspaces that turn every visitor question into something your team can act on.
Chatbots
Crawl your sitemap, upload PDFs and docs, lock down allowed domains. Live preview while you edit.
Sitemap crawl + document uploadConversations
Every chat session with visitor metadata, country, page, IP, lead status, source citations — searchable and exportable.
Full-text search, CSV exportUnanswered
A queue of visitor questions the bot fell back on. Each row is a content gap — review, feed an answer back, the bot learns.
The content-gap radarTickets
Support tickets opened from chat when the bot escalates or the visitor explicitly asks. Routes to your inbox or portal.
Built-in helpdesk lightAnalytics
Activity over time, conversations by bot, answer feedback, top visitor countries, response time, token usage (the units of AI text that drive cost). Drill-down into any tile.
Real numbers, no fluffInsights
A second AI reads recent conversations + your bot rules and proposes concrete updates. Review, apply with one click, the bot gets better next week.
Weekly self-improvementSettings
Tenant info, plan + billing, integration keys, allowed-domain list. Multi-user with role-based permissions on paid plans.
Multi-tenant + role-based access
The chatbot itself runs on your website. Everything else runs in the portal at
axiomai.dendritesai.com/portal —
one workspace per tenant, role-based access on paid plans.
SEE IT RUNNING
A walk through the live portal.
Screenshots unmodified — some show a demo tenant (Acme), the rest live customer bots. The actual UI in workflow order: configure → embed → measure → improve → close the gaps.
WHAT IT ACTUALLY DOES
Three jobs your team would otherwise hire for.
Each would justify the price on its own. Together they replace a stack of tools and a part-time hire.
01
Answer questions
Trained on your site, docs, and FAQs via sitemap and document upload. Answers grounded in your content with inline citations. Falls back to email / phone / URL when knowledge runs out.
02
Capture leads
Anonymous-friendly by default; collects name + email when intent is high. Leads sync to HubSpot or your CRM (customer-relationship system). Lead-score data ready for sales follow-up.
03
Improve over time
The Insights agent reads conversations weekly, compares them against your rules, and proposes concrete one-click updates. Your bot gets better while your team focuses on growth.
WHILE YOU GROW
Your team stops repeating itself.
AxiomAI answers the repetitive questions, captures the leads, and opens the tickets — turning every visitor interaction into clean operations data. Your people spend their hours on the conversations that actually need a human.
See how Insights works
INSIGHTS · THE DIFFERENTIATOR
Gets smarter every week — and tells you what to fix.
Most AI customer service products are static — you write rules, the bot uses them, and that's it. AxiomAI has an Insights agent that reads recent conversations + your bot's current rules and proposes concrete updates you apply with one click.
- ● Weekly review — agent reads every conversation since the last run
- ● Concrete proposals — not "your bot could be better"; instead "add this rule, citing this page"
- ● One-click apply — review, accept, publish. No retraining required.
- ● Draft / publish workflow — your team approves before changes go live
01
Conversations
Visitors chat with your bot
02
Insights agent
A second AI watches every reply
03
Proposed rule
Concrete one-line improvement
04
You apply
One click. No retraining.
05
Bot improves
Next visitor gets a better answer
EXAMPLE INSIGHT
"12 visitors asked about tuition deposit deadlines this week. Your rules don't cover this. Suggested addition:"
cite Admissions Calendar PDF, page 4
route_to admissions@acme.example
ANALYTICS
Numbers your team will actually look at.
Conversations, resolution rate, missing-info percentage, peak times, token usage by chatbot, response time, top countries — refreshed live. Drill-down into any tile to see the underlying conversations.
Request accessANALYTICS · LAST 7 DAYS
All chatbots
Conversations
Resolution rate
Missing info
Avg response
Conversations / day
EMBED IN 5 MINUTES
Drop a script tag. Done.
Native snippets for HTML, React, Next.js, Vue, Angular, and Python. Quick-Guide modal per stack. Troubleshooting and verification steps included.
<script
src="https://axiombot.dendritesai.com/widget/obaseai-widget.js"
data-bot-key="cb_xxxxxxxxxxxxxxxxxxxxxxxx"
async
></script>
Paste before </body> on every page.
CAPABILITIES
Everything you need. Nothing you don't.
Answers grounded in your content (RAG)
Sitemap crawl + document upload. Allowed-domain security gate. Auto-sync.
Custom rules engine
30 named rules per bot. Additive to base behavior. Easy to reason about.
Tone controls
Formality, length, personality dropdowns. No prompt-engineering needed.
Lead capture
Anonymous-friendly. Captures name + email at the right moment.
Support tickets
Open and track from the chat widget. Routes to your inbox or portal.
Proactive welcome bubble
A configurable greeting that invites visitors to chat — set the message, delay, and frequency per bot.
Voice input
Speech-to-text transcription via Whisper. OpenAI or Groq provider — your choice.
Multi-stack embed
HTML, React, Next.js, Vue, Angular, Python — with Quick Guide per stack.
Analytics & insights
Conversations, response time, missing-info rate, peak times, token usage.
Multi-provider AI
OpenAI · Anthropic · Google · Groq. Configurable per tenant. No lock-in.
Governance & guardrails
Guards against prompt injection (attempts to trick the bot), reversible masking of personal data (PII), compliance-framework policies, cost budgets, and a tamper-evident (hash-chained) audit trail. How it works →
VS THE OBVIOUS ALTERNATIVES
How AxiomAI compares.
An honest read against the three categories an AxiomAI buyer typically evaluates next. Drawn from each vendor's public documentation; we welcome corrections. Comparing against a text-first sales inbox? See AxiomAI vs Podium Webchat below the table.
| Feature | AxiomAI Ours · flat plans | Intercom Fin Enterprise · metered | Tidio · Lyro SMB · metered | Chatbase RAG widget · metered |
|---|---|---|---|---|
| AI chatbot grounded in your content (RAG over sitemap + uploaded docs) | Yes | Yes | Yes | Yes |
| Cited answers — every reply shows the source doc | Yes | Yes | Limited | Yes |
| Built-in support tickets workspace | Yes | Yes | Yes | — |
| Built-in lead capture + CRM sync (HubSpot · Salesforce · webhook) | Yes | Via Intercom CRM | Yes | Webhook only |
| AI that proposes concrete weekly rule updates — one-click apply | Yes — included from Professional plan | Fin Operator (paid add-on) | — | — |
| Content-gap radar — surfaces every question the bot fell back on | Yes — Unanswered queue | — | — | — |
| Full operations portal with leads, tickets, and analytics in one place | Yes — 7 workspaces | Helpdesk suite | Chat suite | — |
| Built-in governance — PII masking, prompt-injection guard, hash-chained audit trail | Yes — Governance workspace | Data controls (plan-dependent) | — | — |
| Multi-tenant — one portal serves many client sites | Yes | Per Intercom workspace | One workspace | Per project |
| Multi-provider LLM — pick OpenAI · Anthropic · Google · Groq | Yes — no lock-in | Proprietary stack | OpenAI-based | Multi-provider |
| Embeds on HTML · React · Next · Vue · Angular · Python · WordPress · Shopify | All eight | Web SDK | Web + Shopify | Iframe + JS |
| Internal-portal / intranet deployment (SSO + RBAC) | Yes | Limited | — | — |
| Pricing model | Flat monthly — published plans from $99; Enterprise scoped | Usage-metered | Usage-metered | Usage-metered |
| Predictable cost — same fee on your busiest and quietest months | Yes | — | — | — |
Also compared: AxiomAI vs Podium Webchat — answers from your own documents with the source shown, in three languages, at published month-to-month prices, versus a text-first sales inbox with reviews, payments, and phones.
Based on each vendor's published documentation as of June 2026. Categorization reflects each product's primary go-to-market rather than every available SKU. If we've misrepresented anything, tell us — we'll correct within one business day.
Where AxiomAI wins
When you want a full operations portal: answers, leads, tickets, a content-gap radar, analytics, and a second AI that proposes weekly improvements, on one foundation, at a flat fee that doesn't punish your busiest months. That's the shape we built for, and no one else on this list ships all of it together.
Honest read · where each alternative is genuinely stronger
Where Intercom Fin wins
A decade of helpdesk maturity, a deeper enterprise ecosystem, and a sales motion you'd recognize. If you already pay for Intercom and want AI on top of an existing CRM, Fin is the natural add-on.
Where Tidio · Lyro wins
Fastest path to a live-chat + simple bot on a small Shopify store. If a single team needs a chat widget and a basic FAQ bot today, the Tidio install is hard to beat on cost or speed.
Where Chatbase wins
If all you need is one FAQ bot over one PDF — no portal, no tickets, no lead capture, no analytics — Chatbase is the lightest possible answer and the easiest pricing to reason about.
Comparing against a vendor we didn't list? Ask for a side-by-side →
HONEST COMPARISON
Where AxiomAI fits in the enterprise field.
There is a tier of well-funded enterprise platforms — Sierra, Decagon, Ada, Salesforce Agentforce, Intercom Fin, and Zendesk — that are bigger, more certified, and more proven than we are. They hold SOC 2 and more; we don't yet. They resolve across voice, email, and SMS and take transactional actions we don't. If you're a large regulated enterprise already standardized on one of them, they're the right call, and we'll say so on the first call.
Here is where a smaller, focused platform still earns its place.
Flat pricing, no metering
Every platform above meters usage — Intercom Fin, for example, lists $0.99 per resolution; the others charge per conversation, per seat, or on custom usage quotes. AxiomAI is a flat monthly fee — published self-serve plans, and scoped annual pricing for Enterprise. Your busiest month costs the same as your quietest.
The self-improving loop is the product
We didn't invent it — Decagon and Intercom Fin ship their own versions. But theirs sit behind enterprise tiers and paid add-ons. With AxiomAI, the second AI that proposes a weekly improvement is the core product, included from the Professional plan.
Focus and founder access
One opinionated product for website customer service, stood up in days with a direct line to the people who build it — not a three-to-seven-month implementation and a support queue.
| AxiomAI | Enterprise leadersSierra · Decagon · Ada · Agentforce · Fin · Zendesk | |
|---|---|---|
| Pricing | Flat monthly, no metering | Metered — per resolution, per conversation, or per seat |
| Self-improving loop | Core product, included from the Professional plan | Several ship a version (Decagon, Fin); usually a paid add-on or enterprise tier |
| Compliance | None yet — no SOC 2 (we say so) | SOC 2 Type II and beyond (ISO, HIPAA, PCI, FedRAMP vary by vendor) |
| Scale & proof | Early — founded 2025, four named customers | Hundreds to thousands of customers; proven at high volume |
| Channels | Website chat + operations portal | Omnichannel — voice, email, SMS, social |
| Best fit | Focused website service, price-sensitive, fast to launch | Large regulated enterprise, omnichannel, deep transactions |
Competitor details are accurate as of June 2026 and reflect each vendor's own published materials; we update this when the market moves. Want a sourced, line-by-line breakdown for your evaluation? Ask for one →
START THE TRIAL
14 days. Full portal. No card.
Try the chatbot + portal on your own site for 14 days. After the trial, pick a plan — Starter at $99, Professional at $299, or Business at $999 a month. Need SAML, an SLA, or custom integrations? Enterprise is scoped on a call.