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AI infrastructure · built to extend

AI infrastructure
for the operation
behind your website.

AxiomAI runs customer service on your website, with a second AI that proposes a weekly improvement you apply in one click. ServiceOrbit turns chat, voice, and email into validated, routed service-desk tickets across the full lifecycle. FaceActions quantifies emotion from video for research and UX teams. Three products, one engineering standard.

Request 14-day trial Talk about scope

Pricing is scoped to your integrations (SSO, CRM, CMS, KB) — quote on request after a short call.

axiomai.dendritesai.com/portal

AxiomAI · Acme Admissions Assistant

Active · improving from ~120 conversations this week

What's the tuition deposit deadline?
For 2026–27 enrollment, the non-refundable tuition deposit is due by March 15. Source: Admissions Calendar PDF, p. 4

Insights agent · new suggestion

12 visitors asked about deposit deadlines this week. Add a rule citing the Admissions Calendar PDF for instant answers.

Two colleagues looking out over a city skyline at golden hour — the operation behind a growing business.

WHY WE BUILD

Give your people back
the work worth doing.

Dendrites AI builds products that quietly carry the repetitive customer-facing work — answering, routing, measuring — so your team spends its hours where judgment actually matters.

GDPR-aligned DPA Zero-retention AI Named sub-processors Full data export Cancel anytime

Live in production with

PremiereGate logo
PremiereGate
UAE · Corporate compliance
 City Inn Palace Hotel logo
City Inn Palace Hotel
Ramallah · Hospitality
 Brighter Horizons Academy logo
Brighter Horizons Academy
Texas · PK-12 admissions
 ADIGA Fire & Safety logo
ADIGA Fire & Safety
UAE · Fire protection

Read the case studies →

THE PRODUCTS

Three products. One engineering standard.

Each solves a real, expensive customer-facing problem — and shares the same data commitments, audit trail, and calibrated, honest language.

PRODUCT · AXIOMAI

The platform that improves itself.

More than a chatbot. A multi-tenant portal that answers visitors, captures leads, opens tickets, tracks content gaps, and proposes weekly improvements with the Insights agent.

  • Seven workspaces — chat to analytics to self-improvement
  • Embeds in 5 minutes on eight stacks
  • Extends into SSO, CRM, CMS, and KB modules
Explore AxiomAI Request trial

PRODUCT · SERVICEORBIT

From words to a routed ticket.

A multi-tenant AI service desk. Chat, voice, or email in plain language; the engine detects intent, grounds in policy, parses the evidence, and drafts a complete, routed ticket — no forms.

  • Three channels — chat, voice, email — one engine
  • Eight-stage lifecycle: intake to archive
  • Service Engine authors its own catalogue from real docs
Explore ServiceOrbit Live demo

PRODUCT · FACEACTIONS

Read the face. Quantify the feeling.

Real-time facial-expression analysis with quantified emotion, valence, and arousal — for research, UX testing, academic study, and content evaluation.

  • 8 emotion classes · valence · arousal · FACS Action Units
  • LLM-narrated summaries · exportable results
  • Ethical-use gating · DPIA · EU AI Act ready
Explore FaceActions Talk to research

THE WORK, HANDLED

AI that carries the busywork — so your people don't.

Behind every Dendrites AI product is the same idea: take the repetitive, draining customer-facing work — answering the same questions, drafting the same tickets, scoring the same footage — and let AI carry it, with your team in control of the judgement that matters.

See the products
Three colleagues reviewing work together on a laptop in a warm, modern office.
Customer operations, running on Dendrites AI

INSIDE AXIOMAI

Seven workspaces, one login. One foundation.

The chatbot is the visible layer. Behind it, an AI operations portal — and a foundation that extends into CRM, CMS, and knowledge-base modules as your operation grows.

Chatbots

Crawl your sitemap, upload PDFs and documents, lock down allowed domains. Live preview while you edit.

Conversations

Every chat session with visitor metadata, country, page, IP, lead status, citations — searchable and exportable.

Unanswered

A queue of questions the bot fell back on. Each row is a content gap — review, feed back, the bot learns.

Tickets

Support tickets opened from chat when the bot escalates or the visitor asks explicitly. Routes to your inbox or portal.

Analytics

Activity over time, conversations by bot, answer feedback, top visitor countries, response time, token usage.

Insights

A second AI reads recent conversations + your rules and proposes concrete updates. Review, apply with one click.

Settings

Tenant info, plan + billing, integration keys, allowed-domain list. Multi-user RBAC on paid scopes.

SEE IT RUNNING

Three views from a live tenant.

Screenshots from a live customer workspace — what your team actually opens every morning.

AxiomAI Analytics — activity over time, conversations by chatbot, answer feedback, geography, response time.
Analytics — activity, conversations by bot, answer-feedback breakdown, top visitor countries, response time. Drill-down on every tile.
AxiomAI Insights — the second AI proposes concrete weekly rule updates.
Insights — the second AI reads recent conversations + your bot's current rules, then proposes a concrete weekly update. Apply with one click.
AxiomAI Unanswered — questions the bot fell back on, in one queue.
Unanswered — every visitor question the bot fell back on. Feed an answer back into your knowledge base; the bot stops missing it.

BUILT TO EXTEND

An AI foundation that grows with you.

Start with the chatbot + portal. Add modules as your operation needs them. Internal users, external users, or both.

AVAILABLE

Single Sign-On

Google · Microsoft · SAML / SCIM (on scoped plans). Role-based access on the portal. Audit log on every workspace.

AVAILABLE

CRM integration

Leads sync to HubSpot, Salesforce, Pipedrive, or your own via webhook. Lead score + intent metadata included.

AVAILABLE

Multi-tenant workspaces

One portal, many tenants. White-label-lite on Business+ scopes. Separate billing, separate users, shared infrastructure.

ROADMAP

Knowledge-base module

A first-class KB workspace — authored articles, versioning, audience targeting. Bot drafts from your existing docs.

ROADMAP

CMS module

Editorial workflow for marketing pages — same bot, same brand, draft / publish, content team controls.

ON REQUEST

Custom modules

API + webhook surface lets us scope custom modules — internal helpdesks, partner portals, intranet assistants — on top of the same foundation.

The differentiator

A second AI that improves the first.

Most AI customer service products are static. AxiomAI has a second AI — the Insights agent — that reads every conversation, compares it against your bot rules, and proposes concrete updates you apply with one click.

See how Insights works

Insight · Week of May 12

"12 visitors asked about tuition deposit deadlines this week. Your rules don't cover this. Suggested addition:"

when visitor asks deposit deadlines
cite Admissions Calendar PDF, page 4
route_to admissions@acme.example

USE CASES

Teams shipping with Dendrites AI today.

Across customer service, service-desk operations, and emotion research — the shapes our products are built for. Customer-named examples run in production today; ServiceOrbit and research shapes are shown in live, interactive demos.

A compliance consultant reviewing tax and licensing documents with a client in a modern office. AxiomAI

Compliance services

Bilingual (AR / EN) assistants answering UAE tax, VAT, license-renewal, and company-formation inquiries 24/7 — sourced from your published catalogue.

Live: PremiereGate
A hotel concierge welcoming a guest at an elegant reception desk. AxiomAI

Hospitality

Multilingual hotel concierge handling pre-booking questions on rooms, amenities, restaurant, and location — clean leads to the booking team.

Live: City Inn Palace
A school admissions officer helping a parent and student at a campus front office. AxiomAI

Education

Admissions assistants that answer family questions 24/7 with citations from the school's real documents — leads to the enrollment team next morning.

Live: Brighter Horizons Academy
Two consultants reviewing documents together at a meeting table. AxiomAI

Professional services

Lead-qualifying assistants for law firms, consultancies, and agencies. Capture name, email, and intent before sales talks. Same workflow, different vertical.

Onboarding partners
A university help-desk staff member assisting a student at a service counter. ServiceOrbit

Shared-services desks

Higher-ed and enterprise request management — licences, access, onboarding, facilities. Plain-language intake to a routed, decided ticket; no forms to wrestle.

Demo: Knowledge Unit
An IT support specialist resolving a service request at a desk with monitors. ServiceOrbit

IT service management

Catalogue-driven IT requests with policy grounding, eligibility checks, and SLA clocks. The assistant drafts the ticket and the recommendation; the approver decides.

Demo: Vantage Group
A service officer assisting a client with paperwork at a counter. ServiceOrbit

Regulated intake

Banking, healthcare, and government workflows where evidence and eligibility matter. AI does the legwork; humans keep the judgement, with every field traced to its source.

Demo: bank · health · gov
A UX researcher observing a participant during a usability study. FaceActions

UX research

Moderated and unmoderated usability studies — emotion-quantified per frame, per participant. Quantified valence, arousal, and FACS Action Units.

Research access
A person watching video content on a large screen in a media review room. FaceActions

Content evaluation

Test video and ad creative against measured viewer expression, valence, and arousal. Per-frame charts plus an LLM-generated narrative summary.

Research access

Read the full case studies →

DATA PRACTICES

Honest about how we handle your data.

Named sub-processors. Zero-retention API terms with our LLM vendors. We never train on your content. GDPR-aligned DPA available on request.

See our data practices

GDPR-aligned

DPA + sub-processors named

CCPA / CPRA

Do-not-sell honored

Zero-retention

Vendor LLM API terms

No training

On your customer content

COMMON QUESTIONS

What buyers ask before they sign.

Concrete answers to the questions that come up most often in scoping calls.

How does pricing work?
There are no public tiers. Pricing is scoped to your integrations (SSO, CRM, CMS, knowledge-base modules), the number of tenants and users, and your data-residency needs. After a short call we send a fixed quote — flat monthly fee or annual, no per-message metering. The 14-day trial is always free and includes everything in the chatbot + portal scope.
How long does the 14-day trial take to set up?
Most teams have a working bot answering real questions in under 30 minutes — sitemap crawled, documents indexed, tone set, one-line script pasted. The trial includes the full portal: Conversations, Unanswered, Tickets, Analytics, and the Insights agent.
What's actually inside the platform on day one?
Chatbots (sitemap crawl + document upload), Conversations (every chat with metadata), Unanswered (content-gap queue), Tickets (built-in helpdesk), Analytics (activity + feedback + geography), Insights (weekly self-improvement proposals), Settings (multi-tenant + RBAC). Eight embed targets out of the box. Extends with SSO, CRM, KB, and CMS modules as your scope grows.
What if your AI gives a wrong answer?
Answers are grounded in your content with inline citations, so visitors and your team can verify. If something's off, the Insights agent reads the transcript next cycle and proposes a concrete rule update. The bot improves; you stay in control.
Do you train your models on our customers' conversations?
No. We never train models on customer content. The LLMs we call (OpenAI, Anthropic, Google, Groq) operate under zero-retention API terms. Your content is yours.
GDPR, CCPA, SOC 2 — where do you stand?
GDPR-aligned with a signable DPA, named sub-processors, and 30-days notice before adding new ones. CCPA do-not-sell honored. SOC 2 Type II is on the roadmap — we don't claim it yet because we don't have it. See /security for details.
Can you do internal-only deployments (intranet, partner portals)?
Yes. The same portal supports internal-user workspaces gated by SSO, with audit log and role-based permissions. We've scoped intranet assistants, partner support portals, and employee knowledge-base deployments on the same foundation.
How does AxiomAI compare to Intercom Fin, Tidio, or Chatbase?
Different fits. Intercom Fin is the enterprise option if you already pay for Intercom. Tidio Lyro is the fastest Shopify live-chat-plus-bot. Chatbase is the lightest single-FAQ widget. AxiomAI is the ops portal with the Insights agent — designed when you want answers, tickets, leads, and weekly self-improvement on one foundation. Full side-by-side table on the AxiomAI page → /products/axiomai/#compare
What if I want to leave?
Cancel anytime — no phone calls, no retention loop. Full data export available at any point via the portal or on request. We delete customer content within 30 days of account closure unless you ask sooner.

Scope your
deployment.

14 days, free. Full portal, no card. After the trial, we scope the integrations you need — SSO, CRM, CMS, knowledge-base modules — and quote a fixed monthly fee.

Request 14-day trial Talk about scope