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Notes from Dendrites.
Product updates, engineering deep-dives, positioning notes, and considered takes on AI ethics. One post per topic; concrete answers; no filler.
LATEST
· 4 min read
How the Insights agent designs itself
Most AI chatbots are static — you write rules, the bot follows them, the gaps accumulate. AxiomAI runs a second AI on a weekly cycle that reads the conversation history, compares it to your rules, and proposes the next rule. Here's how it works under the hood.
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· 4 min read
Why our Enterprise plan is scoped, not tiered
Our self-serve plans are public — flat monthly prices, no call required. Enterprise is the one plan we still quote after a conversation, scoped to integrations, tenants, and data residency. Here's why the largest deployments don't fit a tier card — and why no plan of ours meters per message.
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· 5 min read
Choosing AI customer service: AxiomAI vs Intercom Fin vs Tidio Lyro vs Chatbase
Four products, four very different fits. A practical guide for narrowing the choice — by team size, by what you already pay for, by the question your visitors actually ask. Includes the scenarios where each vendor genuinely wins.
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