Your concierge.
Awake at 3 AM.
For boutique hotels, property groups, and short-term-rental operators. Multilingual pre-booking answers from your real property pages. Leads delivered to your booking team with the guest's preferences already captured.
"International guests don't ask questions at convenient hours, and they don't all ask in English. AxiomAI answers them in their language at any time, and by the time our booking team picks up the lead, the guest's room and amenity preferences are already on the page."
WHY HOSPITALITY TEAMS PICK AXIOMAI
The pre-booking questions you keep answering by hand.
Most pre-booking questions repeat. Most arrive overnight. Most could be answered without a human if the answer lived next to the visitor in the moment they asked.
24 / 7 multilingual concierge
Guests fly in from every time zone in many languages. The bot answers in their language at any hour — no overnight staffing required.
Answers from your real property pages
Crawls your site — rooms, amenities, dining, location, policies — plus any internal PDFs. Every reply cites the source page guests can verify.
Lead capture with preferences pre-filled
When a guest signals booking intent, the bot quietly captures contact details + room type + amenity priorities. Your booking team's first reply is direct rates.
No after-hours staffing
Your night manager stops being the de-facto concierge. The bot handles the questions; the booking team picks up qualified leads in the morning.
Direct-booking friendly
Visitors get answers and direct rates — no OTA detour for basic questions. More conversations stay on your domain, more leads stay direct.
Update once, answer everywhere
Restaurant hours change, an amenity gets added, a policy updates — change it on your site, the bot reflects it on the next reply. Single source of truth.
HOW IT WORKS
From property crawl to first booking-team lead — under an hour.
ON DAY ONE
What every hospitality scope includes.
Property page crawl
Rooms, amenities, dining, location, policies — fully indexed.
Multilingual auto-detect
Replies in the visitor's language; defaults to the property's primary.
Pre-booking lead capture
Captures dates, room type, amenity priorities. Routes to your booking inbox.
Inline citations
Every reply links to the property page it came from.
Direct-rate friendly
Answers and direct booking link; no OTA detour for FAQs.
Embed on any stack
WordPress, Wix, Squarespace, custom HTML — one-line install.
Insights agent weekly
Spots question patterns; proposes rule updates you apply with one click.
Full transcript archive
Search, export, follow up on any conversation later.
SCOPE A HOSPITALITY DEPLOYMENT
Fifteen minutes with your property site.
We'll look at your property pages, scope the languages your guests arrive in, and stand up a trial workspace mirroring your setup.