Resident questions, answered at 10 PM —
from your own published pages.
For cities, libraries, municipal courts, parks departments, and public agencies. AxiomAI answers residents from the pages and documents you already publish — with the source shown on every reply — in English, Spanish, or Arabic, hands anything sensitive to your staff, and shows you which questions your website doesn’t answer yet. Built in Garland, Texas.
We never train on your content · Zero-retention AI terms · Cancel anytime
THE PAIN, IN YOUR WORDS
Three things every front counter hears.
The answers already exist on your website and in your own FAQ pages. The problem is the hour residents ask, the language they ask in, and how many times your staff repeat the same answer.
"Monday mornings are the same twenty calls — trash day, water bills, court fines, permits."
What AxiomAI does
Answers from your own pages, with the source
The assistant reads the pages and FAQs you already maintain and answers with a link to the exact source, so residents can verify. When something isn’t published, it says so and gives the right department’s contact instead of guessing.
"A large share of our residents are more comfortable in Spanish."
What AxiomAI does
English, Spanish, and Arabic — one source
A question asked in Spanish gets a Spanish answer from the same published content, with the same source shown. No separately translated website required, and no drift between versions.
"A chatbot that makes things up is a liability for a public agency."
What AxiomAI does
Built for public trust
Answers come only from your published content — never the open web. Every reply shows where it came from. Emergency questions are redirected to 911. Address-specific answers, like collection schedules, route to your official lookup rather than a guess. You read and approve every rule before it goes live.
Nearest case study · a Garland institution
Brighter Horizons Academy
Garland, Texas · PK-12 school
A Garland institution answering its community 24/7: family questions answered overnight from the school’s own published documents, with the source cited on every reply, in English, Spanish, and Arabic — and the inquiries that need a person routed to staff the next morning. The same shape as a city department: official content, a bilingual public, and questions that arrive after closing time.
WHAT IT WILL NOT DO
What a public agency should ask us — answered plainly.
Emergencies: the assistant tells residents to call 911, always — that rule ships on day one. Records: every conversation is archived and exportable, which fits public-information requests. Accuracy: it answers only from your published content and shows the source; unanswered questions land in a queue your team can see. Privacy: we never train AI models on your content, and personal data is masked before any cloud model call. Certifications: SOC 2 Type II is on our roadmap — we say that plainly rather than claim it. Purchasing: month-to-month at published prices, and we can bill public agencies by invoice.
HOW IT WORKS
From your website to a working pilot — about a day, one department at a time.
ON DAY ONE
What every public-agency deployment includes.
Crawl + document upload
Your website (CivicPlus/CivicEngage, Drupal, WordPress, custom) plus PDFs — indexed with sources.
Source on every reply
Residents see the page each answer came from. Verifiable, not a black box.
Answers only from your content
Never the open web. Unpublished questions get the right contact, not a guess.
English, Spanish, Arabic
Replies in the resident’s language from the same published content.
Emergency and safety rules
911 redirects and no-guessing rules ship on day one; you approve every rule.
Exportable transcripts
Every conversation archived and exportable — fits records-request workflows.
Hands the hard ones to staff
Tickets and named department contacts for anything the assistant shouldn’t answer.
Shows you what’s missing
A queue of resident questions your site doesn’t answer — your content roadmap.
PRICING
Flat monthly plans. No per-message metering.
Every plan includes the chatbot, the portal, website crawl + document upload, citations, lead capture, and English / Spanish / Arabic replies. Annual billing is two months free.
AxiomAI plans
Starter
$99 /mo
$990/yr · two months free
- 1 chatbot
- 1,000 conversations / mo
- 100 crawled pages · 25 MB documents
- Weekly content sync
Professional
$299 /mo
$2,990/yr · two months free
- 5 chatbots
- 5,000 conversations / mo
- 500 crawled pages · 100 MB documents
- Support tickets · monthly Insights · daily sync
Business
$999 /mo
$9,990/yr · two months free
- 15 chatbots
- 25,000 conversations / mo
- 2,500 crawled pages · 500 MB documents
- Weekly Insights · SSO · sync 4× a day
A single-department pilot fits Starter ($99/month) or Professional — month-to-month, at published prices, typically within small-purchase authority. We can bill public agencies by invoice; W-9 on request.
Need SAML SSO, custom integrations, or a written uptime SLA (terms in your agreement)? Enterprise is scoped — from $24K/yr, billed annually.
These are AxiomAI's plans. ServiceOrbit, our AI service desk, is not sold on them: it is scoped and quoted for each organization, usually starting with a pilot.
ALSO FROM DENDRITES AI · SERVICEORBIT
Behind the counter: one service desk for every department.
AxiomAI answers residents. ServiceOrbit runs the requests behind the answers: street repairs, public records, event permits and internal IT, each routed to the right crew with its own clock.
- Residents and staff ask in plain words; no form to find
- Built from the procedures your departments already have
- Named approvers in order, with every decision on the record
Pricing: ServiceOrbit is scoped and quoted for each organization, usually starting with a pilot. It is not on the AxiomAI plans.
The working product on invented organizations. Every person and record shown is invented.
SEE IT ON YOUR AGENCY’S SITE
We build the demo from your published pages. Free, by hand.
Send us your website. A real person builds a working assistant from your own published content and emails a private demo link — usually within one business day. Nothing changes on your site, and your staff judge it on your real questions.