Dendrites AI — AI development newsWeekly, fact-checked AI development news for customer-operations teams. Every claim cites its source.https://dendritesai.com/Eight months, four acquisitions: the AI customer-service market just consolidatedhttps://dendritesai.com/news/ai-service-desk-market-consolidation-2026/https://dendritesai.com/news/ai-service-desk-market-consolidation-2026/Moveworks, Aisera, Forethought, and Intercom all changed hands within eight months. What the 2025–26 consolidation wave means for buyers evaluating AI service desks.Wed, 12 Aug 2026 00:00:00 GMT